Ciacom has an experienced and multilingual Brokerage department that has a global sourcing capability for quality approved and competitively priced new, refurbished and second user multivendor spare parts.
Our dedicated Brokerage team predominately work to support the supply of such IT hardware and specialist spare parts to the service maintenance and repair market sectors, and are well versed in working in partnership as a preferred supplier to support customers to meet increasing stringent SLA’s on an international basis.
Ciacom support customers on a daily basis with rapid response quotation and drop shipment world- wide. Equipment includes all tier one brands as well as lesser know multivendor systems and spare parts. Ciacom in particular is recognised for its expertise, stock and sourcing ability within the POS/Banking sector,
Hardware supported
Desktop & Laptops
Midrange
Mainframe
POS & Banking
Printers
Laptops
Peripherals
Servers/Networking
Ciacom can further assist with a wide variety of service options and flexible solutions, including:
Strategic stock holding throughout Europe including logistics in Italy, Germany, France , Romania, Poland and Slovakia
Stockist of all major brands /multivendor hardware and spare parts
Advance exchange options
In house repair and repair management solutions
Flight kit options
Full track/trace and quality assurance certified programmes
Service Level Agreements
Extended warranty solutions
Logistics and inventory management
Redundant inventory remarketing solutions
All refurbished and second user systems including spare parts are processed in accordance with ISO 9001 procedures and are tested where applicable by our experienced in-house engineers prior to shipment
